risk2value.tours provides interactive instructions that guide users step by step through risk2value. This makes it easy to understand and edit complex GRC processes.
Faster implementation through risk2value.tours
Training your users directly in the tool reduces the need for formal training – and any travel times and costs involved. Users are guided through the processes and assessments in risk2value, which helps build acceptance for the tool quickly and sustainably. Tasks are taught in a way that is easy to understand. Your users receive direct training each time they enter the system and are enabled to complete their tasks in risk2value. The support within the software increases performance and drives automatic task fulfillment without training or manual reminders.
Users profit from the step-by-step instructions throughout risk2value, which prepares and explains each procedure. risk2value.tours highlights individual elements in the software’s interface and guides the user to take the desired action – for example, a click, completion of a text field or a drag-and-drop action. Users are intuitively guided through the application without having to first complete a series of trainings. Important information is provided at the exact moment that it is needed and the user is supported with specialist background information on the process at the right places. Since this all takes place live in the software, users learn to work with risk2value effectively while completing their tasks more easily.
Administrators can create and edit tours in risk2value without any programming knowledge. Tours are generated in an intuitive recording mode that automatically generates the instructions through a click path. Individual steps can be added, edited and deleted in real time. Conditional paths based on task requirements can also be created. Once a tour has been set up, users across the organization can access it directly.
Managing tours in the dashboard
The dashboard provides a range of possibilities to customize, analyze and optimize risk2value.tours. You can give tours a custom look and feel that matches your corporate identity. Segmentations can also be used to create individualized instructions for different user groups. To optimize the user experience, you can also analyze tours based on performance and use these insights for further measures.
Product features of risk2value.tours
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